At Glient, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website or make a purchase from our store.
When you visit our website or make a purchase, we may collect personal information such as your name, email address, shipping address, phone number, and payment details. We may also collect non-personal information such as your IP address, browser type, and browsing behavior on our website.
We use your personal information to process and fulfill your orders, communicate with you about your purchases, and provide customer support.
Your email address may be used to send you updates about our products, promotions, and newsletters. You can opt-out of these communications at any time.
We may use non-personal information to analyze website usage trends, improve our website and services, and personalize your online experience.
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, disclosure, alteration, or destruction.
We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and delivering products to you. These third parties are contractually obligated to keep your information confidential and only use it for the purposes specified by us.
You have the right to access, update, or delete your personal information. You can also request a copy of the data we hold about you or withdraw your consent for certain data processing activities. To exercise these rights, please contact us at Email: [email protected].
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and we encourage you to review this Privacy Policy periodically for any updates.
- Products that have been used or damaged
- Products that are missing parts or accessories
- Products that were purchased on sale or clearance
- Contact us within 7 days of receiving your order.
- Provide us with your order number and the reason for your return.
- We will provide you with a return shipping label.
- Pack the product securely and return it to us.
- We will provide you with a return shipping label.
- Once we receive the returned product, we will process your refund within 10 business days. Refunds
If you have any questions about our refund policy, please contact us at [@[email protected]]
Shipping policy
Processing Time: Orders are typically processed within a 1 day after payment confirmation. Please note that weekends and holidays may affect processing times. We strive to get your order ready for shipment as quickly as possible.
Shipping Method: We offer standard shipping for all orders. Our chosen carriers ensure reliable and timely delivery to your doorstep. Once your order has been shipped, you will receive a confirmation message with tracking information to monitor the progress of your package.
Delivery Time: The estimated delivery time may vary based on your location. Generally, you can expect your order to arrive within 2 to 3 business days after it has been shipped. Please note that unforeseen circumstances such as weather conditions or customs delays may impact delivery times.
Shipping Destinations: Currently, we offer shipping in Pakistan only. If you are located outside of the country and are interested in placing an order, please contact our customer support team to discuss possible shipping arrangements.
Shipping Costs: Great news! We provide free shipping on all orders within our designated shipping areas. You won't incur any additional charges for standard shipping.
Order Tracking: Once your order has been dispatched, you will receive an message with a tracking number. You can use this number to track your order in real-time and receive updates on its delivery status.
Shipping Address: Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrectly provided addresses. If you need to make changes to your shipping address, please contact us as soon as possible.
Order Confirmation: You will receive an order confirmation email shortly after placing your order. If you do not receive this email, please check your spam folder or contact our customer support team.
If you have any questions or concerns regarding our shipping policy, feel free to reach out to our customer support team at [email protected]
Thank you for choosing Glient ! We appreciate your business.